ORDER SUPPORT
Use your account to review order information, or contact us if you checked out as a guest or need help.
For account customers
- Open My Account.
- Sign in using the email address connected to your order.
- Open your order history to review available order information.
Need help with an order?
Contact us with your order number, the email address used at checkout, and the question you need answered. If you are asking about delivery, include the delivery suburb and state.
Email: info@ebike2u.com.au
Or use the Contact page.
Delivery information
Orders are generally handled within 1–2 business days, Monday to Friday, with estimated transit of 3–7 business days. See Shipping & Returns for the complete policy.